Susan-3Please call or email me if you’d like to discuss how I might help you reach your goals.


Listening to you is always the best place to begin.


"My facilitation training with Susan was one of the most important professional development experiences I’ve had. I built a strong knowledge of facilitation techniques, principles of meeting and process design, and methods for coaching groups toward a common goal over time. I wouldn’t be effective at my job without these skills. Far too many meetings, conferences, and group processes have the right substance but the design and process are too flawed for it to matter. In addition to benefiting from Susan’s direct training, I learned from observing her expert facilitation and coaching in MDC’s programs. The communication skills and process techniques I learned through Susan are even helpful outside of work; I catch myself making use of them in interactions with neighbors, when I’m making complex decisions, and even in my friendships. These skills should be prioritized in professional development, but they are often overlooked and rarely invested in." Alyson Zandt, Program Manager, MDC